CRM Software Solution


The proposed ERP solution should have the following modules:
  • CRM – base functionality, Stingo Sales management, Marketing & Customer services, etc.,
The proposal should contain the details of the solution components proposed along with how each of the solution components would meet the requirements of company.

Solution details including but not limited to the ERP solution, the modules or solution components of the ERP, the other 3rd party solution components required to meet the requirements of 
company.
solutions required for running the maintenance and support operations, the solutions / tools required during implementation,
support and maintenance phases.
Functional coverage of the solution
Technical coverage of solution (proposed hardware, details pertaining to database, OS, technical architecture, etc.

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The Technical proposal should contain a detailed description of how the company will implement the ERP or CRM solution at Company. It should articulate, in detail, as to how the bidder’s methodology, technical teams, the management expertise and specific capabilities required for the project will be deployed to meet the requirements of Company. Escalation matrix with service levels should be provided by STINGO.

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